SCOTTISH BUILDING COMPLIANCE & FACILITIES MANAGEMENT PROVIDER
Valley Group are a building compliance and facilities management company headquartered in Glasgow, with 6 divisions including a specialist energy-efficiency arm dedicated to warmer homes.
As the business has grown across Scotland, there has been a need to ensure that the quality of installation standards remains high, which is why they engaged Simply Certification to gain PAS2030 certification.
SCOPE OF THE PROJECT
Valley Group engaged Simply Certification to support with their PAS2030 certification and Trustmark registration as a high percentage of their work comes through public sector housing schemes and has to be Trustmark registered.
Valley Group is dedicated to its own sustainability initiatives and is committed to training and developing its people as a way to future-proof its business. The business places huge emphasis on training and keeping people safe, which is why PAS 2030 was such an important business strategy for them.
Valley Group recognise that safe operating procedures and efficient installations reduce waste and ensure consistency of service, increasing client and end-user satisfaction and saving everyone time and money.
THE CERTIFICATION PROCESS
Valley Group had worked with Simply Certification previously, but the relationship was continued with a new contact in the business.
The certification process included a head office assessment which was focused around checking that processes and procedures were meeting the standard. This was followed by multiple technical inspections to ensure that the processes and procedures were being met in a live environment.
BENEFITS TO VALLEY GROUP
- Business development: the certifications allow Valley Group to compete for public sector contracts.
- Training and development: the next generation of operatives are all trained to the quality standards set out by PAS 2030 and Trustmark.
- Recruitment and talent attraction: holding the certification ensures that Valley Group attract, train and retain people who have pride in what they do and work to a high standard.
- Reputation: the standards that Valley Group work to ensure that clients and their end users are happy.
“Simply Certification really offered me peace of mind. I have over 20 accreditations and memberships to uphold and Simply got that – everything was communicated well. It’s important to me to pick up the phone and be able to achieve something, not just get passed around or having to repeat myself.
Having one point of contact at Simply really meant I could get things done and keep the business moving. This was a new standard to me and the team were supportive- they understood my business and its stakeholders.
This certification is not just about continuous improvement, it helps us secure grants, work with energy providers and build relationships that we simply couldn’t without it.”
Frazer Lowrie, HSQE Manager at Valley Group