Insurance Backed Guarantees
PAS 2030, MCS and FlexiOrb Certification are great schemes, however to be able to operate under funded contracts and green schemes you will also need TrustMark Registration!
As the only UK Government-Endorsed Quality Scheme for home improvement, TrustMark focuses on homeowners and tradespeople alike.
Since 2005, they’ve boosted quality in residential work. To become a TrustMark Registered Business, Insurance Backed Guarantees (IBGs) are essential.
So…what are Insurance Backed Guarantees?
An IBG is your safety net!
This insurance policy backs the original guarantee that you as an installer will provide, ensuring your customers can still claim even if your business faces unexpected challenges.
And remember, even without TrustMark Registration, having an IBG in place is a smart move for your customer’s extra peace of mind!
Why do you need them?
To meet TrustMark’s standards, an installer will need to evidence they have an IBG provider and that they have issued IBG’s post installation on any surveillance audits conducted by Simply.
IBGs elevate professionalism, offering customers an added layer of protection and peace of mind. With IBGs, you’re not just delivering; you’re assuring clients they’re in great hands!
Who provide IBGs?
There are many different providers however, different providers offer different cover for different measures and technologies. Below is a list of a few TrustMark Approved Providers:
#1 QualityMark Protection – https://qualitymark.co.uk/
QualityMark Protection have been actively safeguarding consumer investments in home improvements for over 27 years. They have helped the home improvement industry raise installation standards.
#2 SWIGA – https://www.swiga.co.uk/
The Solid Wall Insulation Guarantee Agency (SWIGA) is a not-for-profit promoter of quality and best practice and a guarantee provider. It was set up by the solid wall insulation industry to encourage ongoing quality improvements.
#3 HIES – https://www.hiesscheme.org.uk/
HIES s a leading consumer protection organisation with a Chartered Trading Standards Institute (CTSI) Approved Consumer Code.
What are the positives of TrustMark?
As highlighted on their website, there are many different positives to being a Registered Business:
#1 Customer Peace of Mind
As a TrustMark Registered Business means customer will feel comfortable in inviting you into their home! The TrustMark Logo symbolises commitment to excellence.
#2 Customer Protection
All works will be covered in any unfortunate events of your business dissolving in the future.
#3 Being included on a national directory
As a TrustMark registered business you will have your own profile on a respected website, that is Government Endorsed – this means a commercial advantage!
