PAS 2030 will help demonstrate high quality service to all your potential customers
Gaining PAS 2030 is a straight forward process, you just need the right elements in place
Gaining certification for the standard will open up many doors for your business. There is a huge drive to get existing homes more energy efficient to meet the targets of the UK being carbon neutral. To get these homes up to standard, millions of pounds of funding is around in the form of public and private sector contracts and through the Energy Company Obligation (ECO). However to benefit from these opportunities you need to be PAS 2030 certified.
PAS 2030 isn’t as complex as you may think and you probably just need a little more clarity around what it entails:
The first step is to make sure you have a Quality Management System (QMS) in place that meets the standard. We have a network of approved consultants if you need help with this.
A Quality Management System (QMS) in simple terms is ‘paperwork’. This paperwork is in the form of company policies, working procedures and forms. You need to complete this paperwork to demonstrate that you are meeting the standard of PAS 2030.
The next step is to ensure that you have a qualified Retrofit Co-ordinator to oversee the assessment and design aspect before any work under PAS 2030 commences. They need to follow the PAS 2035 standard which is all about the assessment and design of the installation. If you don’t have a Retrofit Coordinator, we can put you in touch with a range of companies who can provide this service.
Next you need to ensure competence of all of your installers and operatives. This means they need to have the relative qualifications and certifications to carry out the measures which you are installing.
To make sure you are compliant you will need the relevant documentation to prove that you are insured correctly. You will also need an Insurance Backed Guarantee provider in place so that your customer benefits from a guarantee of your work.
To progress to assessment for certification, you just need to complete our online application. Once our PAS team receive this, they will be in touch to provide a price and a quotation for the assessment process.
Once you gain certification, there are so many benefits!
There is a little leg work required to make sure you have all the right foundations in place, however most of the elements required, you probably already have! It’s just a case of formalising this all to get your business to a place where it is fully compliant. Gaining PAS 2030 provides you with so many more benefits, opportunities and will help your business enter and become successful in a growing market.
It will ensure that you qualify to install under various schemes such as ECO as well as pre-qualifying for tenders
Additional visibility due to being included on the TrustMark website so new customers can find you
Having a robust management system in place will benefit your business in terms of improvement, effectiveness and efficiencies
Gaining a competitive edge within your industry, opening up new opportunities
Reducing risk to our business due to higher degrees of competency
Gaining PAS 2030 FAQ (Frequently Asked Questions)
What is a QMS?
A QMS (Quality Management System) is a set of documents (processes, policies, procedures, forms) that supports the operations of your business. Your QMS for PAS 2030, needs to demonstrate your business is in line with the standard. It should include: Insurance documents, training/qualifications of your employees/subcontractors, your installation process, customer charter, documentation relating to your installations and more. We can provide you with a full checklist, email firstname.lastname@example.org for a copy.
What are the stages of assessment?
Step #1 Complete a PAS 2030 Application form. From here you will receive a full quotation.
Step #2 When you feel you are ready to proceed, you will receive a detailed checklist that you will submit to our team to self evidence that you have all the elements in place in your QMS.
Step #3 Your head office assessment will then be scheduled. This will be conducted via Teams or on site. Depending on the size of your business the assessment will last typically one day.
Step #4 The next stage is an onsite Technical Inspection for the measures which you are applying for. An assessor will carry out a technical assessment.
Step #5 The assessment reports will be passed to our verification and decision making team.
Step #6 Certification will be issued.
How long will it take to get my certificate?
There are many factors that impact the certification timeline, these are largely on our customer side as we have set timeframes that we work within that ensures we provide the excellent customer service and to manage your expectations.
The time frames are detailed below:
- Once you have paid, we will contact you within 72 hours to arrange your assessment dates.
- Assessment reports will be submitted no more than 48 hours after the event. This is also when you will receive details of any non-conformances found.
- When you respond to a non-conformance, we will review your evidence no later than 10 working days.
- When all non-conformances are closed, we will send your reports for independent Technical Verification. We will complete this within 5 working days.
- Once the Technical Verification is complete, we will complete our Certification Decision Making Report. We aim to have this completed within 5 working days.
- Upon the decision to grant certification, we will produce your certificate which must pass our quality checks. We aim to have this completed within 5 working days.
The above time frames will be longer for the following reasons:
- Poor evidence is submitted to us against any raised non-conformance resulting in these being rejected and having to be re-submitted.
- Additional non-conformances are raised during Technical Verification and Certification Decision Making.
We always work to ensure a smooth assessment process as possible. The key to keeping the timeline as short as possible is to be ready!
We will send you a checklist prior to head office assessment, so if you have all of the relevant foundations in place, all of the relevant documentation in place within your QMS and installers all have the relevant competency, this will ensure the quickest route to certification.
Can I get certified without any technical inspections?
However it’s important to note that you will not be able to lodge on TrustMark if a technical inspection has not been carried out.
It is a TrustMark requirement, that us (as your scheme provider), has carried out a technical inspection before you can lodge any installations on TrustMark.
We offer “Capability and Competency” assessment (if you do not have a live installation to inspect). In order to gain certification using this pathway you will need to sign a contract to state that you will inform us of your next installation(s) so we can attend which will then enable you to lodge your installation on TrustMark.
Who can I get help to get PAS 2030 ready?
As we are a UKAS accredited certification body, we are not allowed to provide consultancy support to get you ready to be assessed. We have to remain impartial to meet our own requirements as certification body.
However we have a list of experienced consultants that we can put you in touch with if you do need more support.
Contact us at email@example.com
Where can I access the PAS 2030 standard?
One of the requirements to gain certification is to have access to the standard. You can access this via BSI
Will I get my certificate if I get a non-conformance?
No. We will not issue certification until all your non conformances are closed out and your assessment has been through a decision making and verification process.
How long do I have to action a Non Conformance?
You have 21 days to close the non-conformance.
Should 21 days pass you will be required to ask us for an extension.
What is a non conformance?
When we carry out an assessment or technical inspection, we sometimes find non-conformances.
These are areas identified that don’t meet the standard. They can be either minor or major.
How do I close out a non conformance?
All non-conformances are allocated to your nominated representative via our reporting system ‘Audit Comply’.
Your representative will receive an email from Audit Comply letting them know a non-conformance needs to be actioned.
You will then open the non-conformance via the link provided and provide the additional evidence requested including noting your corrective action, preventative action and root cause.
Once you are happy with the information you have provided please click ‘submit’.
If you do not click submit we will not get a notification that you have actioned your non-conformance.
Once we receive notification you have actioned your non-conformance, your assessor/inspector will review your evidence and either accept it which will close the non-conformance, or decline it requiring you to submit further evidence.
Can I submit a non-conformance via email?
No. All non-conformances must be submitted via Audit Comply in order to ensure we have a robust audit trail.
Will getting a non-conformance slow down my certification process?
It is very likely this will be the case, which is why it is important that your organisation is ready for assessment prior to moving forward to certification.
We will always work with you to try and keep the process as quick as possible, however the more non-conformances you have it is likely that this will impact the time to certification.
How long does gaining PAS 2030 certification take?
In short it can be anything between 4 weeks to 40 weeks.
We have to complete an end to end assessment before certification can be released and we will always aim to get you through the process as quickly as possible.
In essence the time it takes lies in your hands and how ready you are as an organisation.
The key areas that will slow you down gaining certification is your organisation not being compliant/ready for assessment and having a high number of non-conformances.
Also not having any technical inspections available to inspect will also slow down gaining certification.
What qualifications do my installers and team need for PAS 2030?
Competency is the main point of difference from previous versions of PAS 2030. The reason being, is that it is vital that consumers are protected and the installations deliver what they should – to make the property energy efficient.
The list below outlines the qualifications needed for each of the roles and energy efficiency measures.
The certification process to gain PAS 2030
The beginning bit
The middle bit
The certification bit
Why choose Simply Certification for your PAS 2030 Certification?
Complete our online application to start your journey
If you feel you are ready, simply complete our PAS 2030/TrustMark application to start your journey. However you may feel like you are not quite ready – so on this page we have a few resources to help you on your way.
Offering a range of certification services
Not only do we offer PAS 2030, we also provide a range of other services. To find out more complete the form below:
Simply Certification Limited
The Eco Centre
Hebburn NE31 1SR
0191 323 3960