NATIONAL HOUSING & FACILITIES MANAGEMENT PROVIDER

Kier Places is part of Kier Group and provides a full range of property management services to clients in and around homes and workplaces across the UK. Clients include local authorities, social housing providers and blue light organisations.

SCOPE OF THE PROJECT

Kier Places engaged Simply Certification to support with their PAS 2030 certification and Trustmark registration.

PAS 2030 is recognised energy efficiency installation standard for residential homes, ensuring that all energy efficiency measures such as insulation, heating controls and electric storage heating are compliant.

Trustmark, which can be certified at the same time, is the government-recognised quality standard of installation, giving residents peace of mind that the installation is of high-quality and is backed by quality assurances.

THE CERTIFICATION PROCESS

The certification process required a full assessment which included Kier Places demonstrating that all installers were trained and qualified, that they had a good understanding of the PAS 2030 standard and there were procedures and processes in place to meet that standard.

In addition to the initial assessment, Kier Places will be re-assessed continually on a percentage of their installations.

TIMELINE

The timeline for certification is on average 4-6 weeks for most organisations.

From the date of the first head office inspection, Kier Places were certified within six days.

This was due a well-planned and smooth assessment programme as Kier had all the relevant documentation and competencies in place.

BENEFITS TO KIER PLACES

  • Accessing work: the Government and the larger energy providers are working towards an objective to ensure all existing properties are energy efficient by 2030.
  • Future-proofing: contracts and funding schemes around the retrofit of energy efficiency measures in buildings are starting to stipulate that installers need to work to PAS 2030 certification.
  • Commitment to sustainability: Kier Places was able to further consolidate its position as a sustainability-focused and quality installer to the residential market.
  • Quality standards: the certification ensures that all installations are carried out to the same standards by any Kier Places representative and that ultimately, the installation reduces carbon.
  • Environmental impact: the installations reduce carbon, meaning lower environmental impact and warmer residents

 

“Because Simply Certification offer both PAS 2030 certification and Trustmark registration at the same time, we were able to streamline the certification process, saving time and ultimately resource. These certifications increase our ability to bid for work and in turn they facilitate the installation of energy efficiency measures which contribute to carbon reduction across the country.

Certification proves that we have the competence and internal skills to deliver these measures and ensures that anyone who works for us in retrofit, energy efficiency or carbon reduction within our residential team will be trained to an exceptional standard.

The Team at Simply Certification were excellent. They were really responsive and helpful, ensuring that we were fully prepared, making for a smooth assessment process. The team have exceeded our expectations and because of that, we are working with them to ensure our whole supply chain is compliant.”

David Rowe, Technical Director at Kier Places

SCOTTISH BUILDING COMPLIANCE & FACILITIES MANAGEMENT PROVIDER

Valley Group are a building compliance and facilities management company headquartered in Glasgow, with 6 divisions including a specialist energy-efficiency arm dedicated to warmer homes.

As the business has grown across Scotland, there has been a need to ensure that the quality of installation standards remains high, which is why they engaged Simply Certification to gain PAS2030 certification.

SCOPE OF THE PROJECT

Valley Group engaged Simply Certification to support with their PAS2030 certification and Trustmark registration as a high percentage of their work comes through public sector housing schemes and has to be Trustmark registered.

Valley Group is dedicated to its own sustainability initiatives and is committed to training and developing its people as a way to future-proof its business. The business places huge emphasis on training and keeping people safe, which is why PAS 2030 was such an important business strategy for them.

Valley Group recognise that safe operating procedures and efficient installations reduce waste and ensure consistency of service, increasing client and end-user satisfaction and saving everyone time and money.

THE CERTIFICATION PROCESS

Valley Group had worked with Simply Certification previously, but the relationship was continued with a new contact in the business.

The certification process included a head office assessment which was focused around checking that processes and procedures were meeting the standard. This was followed by multiple technical inspections to ensure that the processes and procedures were being met in a live environment.

BENEFITS TO VALLEY GROUP

  • Business development: the certifications allow Valley Group to compete for public sector contracts.
  • Training and development: the next generation of operatives are all trained to the quality standards set out by PAS 2030 and Trustmark.
  • Recruitment and talent attraction: holding the certification ensures that Valley Group attract, train and retain people who have pride in what they do and work to a high standard.
  • Reputation: the standards that Valley Group work to ensure that clients and their end users are happy.

 

“Simply Certification really offered me peace of mind. I have over 20 accreditations and memberships to uphold and Simply got that – everything was communicated well. It’s important to me to pick up the phone and be able to achieve something, not just get passed around or having to repeat myself.

Having one point of contact at Simply really meant I could get things done and keep the business moving. This was a new standard to me and the team were supportive- they understood my business and its stakeholders.

This certification is not just about continuous improvement, it helps us secure grants, work with energy providers and build relationships that we simply couldn’t without it.”

Frazer Lowrie, HSQE Manager at Valley Group